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Set up your business account through the Pagsmile onboarding portal. This guide takes you from phone verification to company review and account activation. Your path: Register → Verify your business and representatives → Submit for review → Activate your account.

Start your application

Register your company and begin business verification.

Return to your application

Continue an existing session or check your application status.
Expand the screenshot guides beside each stage to follow the screens in detail. Select an image to enlarge it. Interface labels and appearance may vary slightly from the examples.
Jump to: Registration · Business verification · Identity checks · Resume an application · Account activation

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Before you begin

Keep your phone and email accessible throughout onboarding. Prepare the following information so you can complete each section without interruption. KYB (Know Your Business) checks your company’s information and documents. Identity verification checks the individuals associated with the company. Both are part of this business onboarding flow.

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Account registration

1

Verify your phone number

Open the onboarding portal and enter your mobile phone number, including the country code.Review the consent text, select the required confirmation, and choose Send Verification Code. Enter the six-digit code sent to your phone to continue.
Screen 1. Open the registration page and enter your mobile phone number.Open the registration page and enter your mobile phone number.Screen 2. Review the consent statement and select Send Verification Code.Review the consent statement and select Send Verification Code.Screen 3. Enter the six-digit code sent to your mobile phone.Enter the six-digit code sent to your mobile phone.
2

Enter your company details

Provide your full company name, CNPJ, and email address. Review the information and the consent statements, select the required confirmations, and choose Continue.
Screen 4. Complete the company registration form with your legal business details.Complete the company registration form with your legal business details.Screen 5. Review the company information and required confirmations, then select Continue.Review the company information and required confirmations, then select Continue.
3

Start business verification

Choose Start KYB Verification, then Start Verification. In the verification window, select your preferred language and choose Get Started.The business verification process is provided through AIPrise and contains seven sections, described below.
Screen 6. Select Start Verification under Start KYB Verification. This guide follows the verification path.Select Start Verification under Start KYB Verification. This guide follows the verification path.Screen 7. Open the language selector before starting verification.Open the language selector before starting verification.Screen 8. Select your preferred language from the available options.Select your preferred language from the available options.Screen 9. Select Get Started to begin business verification.Select Get Started to begin business verification.

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Complete business verification

Work through all seven sections in order. Use the details on your company records and review any information filled in automatically before continuing.
1

Company information

Upload your Articles of Association (Contrato Social) to populate the company information form. If you do not have the document available, select Click here to fill form manually and enter the details yourself.Review the company information and complete all required fields. Manual entry replaces the automatic form filling; you must still provide the documents requested later in the application.
Screen 10. Upload the Articles of Association to populate the company information form.Upload the Articles of Association to populate the company information form.Screen 11. Select the manual entry option if you need to enter company information yourself.Select the manual entry option if you need to enter company information yourself.Screen 12. Review the company details, complete the required fields, and select Next.Review the company details, complete the required fields, and select Next.
2

Business contact information

Enter your business phone number and email address, then choose Next.
Screen 13. Enter the business phone number and email address, then select Next.Enter the business phone number and email address, then select Next.
3

Business address

Enter your company’s business address, including the country, street address, state, city, and postal code. Choose Next.
Screen 14. Complete the business address fields and select Next.Complete the business address fields and select Next.
4

Economic and financial profile

Select your entity type, business model, and industry. Describe your main business activities, provide your website URL, select your expected monthly processing volume, and enter the company incorporation date.Review the completed profile and choose Next.
Screen 15. Select the entity type that matches your company records.Select the entity type that matches your company records.Screen 16. Select the business model that describes how your company operates.Select the business model that describes how your company operates.Screen 17. Select the industry that best describes your business.Select the industry that best describes your business.Screen 18. Describe your activities, add your website, select the expected monthly processing volume, and enter the incorporation date.Describe your activities, add your website, select the expected monthly processing volume, and enter the incorporation date.
5

Business documents

Upload the supporting documents requested in the form. These may include a bank account opening letter or statement, proof of business address, and a corporate structure chart. Follow the document types and file requirements shown for your application, then choose Next.
Screen 19. Upload the supporting documents requested for your application, then select Next.Upload the supporting documents requested for your application, then select Next.
6

Corporate structure and legal representatives

Choose Add Related Person, complete the required information, and select Save. The form includes the person’s role, name, date of birth, ownership information, phone number, and email.Next, choose Verify Now for the person and complete the identity verification steps.
Saving a representative’s details does not complete their verification. Complete the required identity checks before continuing to the next section.
Screen 20. Select Add Related Person to register a representative.Select Add Related Person to register a representative.Screen 21. Complete the representative details and select Save.Complete the representative details and select Save.Screen 22. Complete the required identity verification before proceeding to the next section.Complete the required identity verification before proceeding to the next section.Screen 23. Select Verify Now for the representative you want to verify.Select Verify Now for the representative you want to verify.
7

Corporate shareholders

If your company has corporate shareholders, choose Add Related Company and complete the requested details. Review the application, then choose Submit to send it for review.
Screen 42. Add a related company if corporate shareholders apply, then submit the completed business application.Add a related company if corporate shareholders apply, then submit the completed business application.Screen 43. The submission confirmation marks the completion of the business application submission.The submission confirmation marks the completion of the business application submission.

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Representative identity verification

After selecting Verify Now, choose Get Started, review the preparation screen, and select I am ready. Complete the five checks below.
Screen 24. Select Get Started to open the identity verification flow.Select Get Started to open the identity verification flow.Screen 25. Review the five identity checks, prepare your documents, and select I am ready.Review the five identity checks, prepare your documents, and select I am ready.
Use clear, readable document images with all required details visible. For the selfie, keep your face within the frame and follow the lighting and positioning guidance on screen.
After the identity verification request is submitted, return to the business application to complete any remaining sections. Submitting an identity check and submitting the full business application are separate steps.
Screen 26. Enter the requested personal information and select Next.Enter the requested personal information and select Next.Screen 27. Choose the issuing country and an accepted identity document type.Choose the issuing country and an accepted identity document type.Screen 28. Capture or upload the front of the identity document.Capture or upload the front of the identity document.Screen 29. Review the image for clarity and completeness before confirming it.Review the image for clarity and completeness before confirming it.Screen 30. Capture or upload the back of the document when requested.Capture or upload the back of the document when requested.Screen 31. Position your face in the frame and select Take photo.Position your face in the frame and select Take photo.Screen 32. Enter your residential address and select Next.Enter your residential address and select Next.Screen 33. Upload the requested proof of address and select Submit.Upload the requested proof of address and select Submit.Screen 34. The confirmation screen indicates that the identity verification request has been submitted.The confirmation screen indicates that the identity verification request has been submitted.
Return to business verification →

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Resume your application

To continue an existing verification session or check its status:
  1. Return to the onboarding verification flow and choose Resume Existing Session when prompted.
  2. Enter the email address you used to start the session and choose Send OTP.
  3. Enter the one-time password sent to that email and choose Verify OTP.
  4. Review the application status and complete any outstanding steps.
Screen 35. Select Resume Existing Session to return to an application already in progress.Select Resume Existing Session to return to an application already in progress.Screen 36. Enter the email address used to start the verification session and select Send OTP.Enter the email address used to start the verification session and select Send OTP.Screen 37. Enter the email verification code and select Verify OTP. The code is valid for 10 minutes.Enter the email verification code and select Verify OTP. The code is valid for 10 minutes.Screen 38. Review the status shown beside each representative in your application.Review the status shown beside each representative in your application.
The email verification code is valid for 10 minutes. If it does not arrive, check your spam folder. This email code is separate from the phone verification code used during registration.
Open the representative’s entry and edit the details. After changing submitted information, choose Verify Now to complete verification again. Screen 39. Use the edit control to update a representative entry.Use the edit control to update a representative entry.Screen 40. After changing submitted details, select Verify Now to complete verification again.After changing submitted details, select Verify Now to complete verification again.

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Review and account activation

1

Wait for the application review

After you submit the complete business application, its status changes to Under review. The Pagsmile team checks the submitted information and documents.Monitor your email for updates and any requests for additional information. Registration or submission alone does not mean your application has been approved.
Screen 44. Check the application status while the submitted information is under review.Check the application status while the submitted information is under review.
2

Receive approval and your activation email

Once approved, the application shows Application Approved and you receive an email notification. An activation email provides the link to set up your account.
Screen 45. After approval, follow the instructions for the account activation email.After approval, follow the instructions for the account activation email.Screen 46. Open the activation email and select Activate My Account.Open the activation email and select Activate My Account.
3

Set your login credentials

Open the activation email and choose Activate My Account. On the Set Your Login Credentials page, complete the requested fields, create and confirm your password, and choose Activate Account.Follow the on-screen instructions to sign in to Pagsmile Banking.
Screen 47. Complete the login credential fields, create and confirm your password, and select Activate Account.Complete the login credential fields, create and confirm your password, and select Activate Account.

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Continue with API integration

Once your account is activated, prepare your API access with your Pagsmile integration representative. Confirm the base URL and credentials issued for your integration, then follow the request-signing guide.

Configure your environment

Understand how your base URL and credentials work together.

Build your first signed request

Prepare the headers, authenticate requests, and handle responses.